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Best computer support testimonial

The following is an actual testimonial from Mr. Wylie from Aiken, South Carolina.  Hands down, this has been the most complimentary testimonial that PC Graphix has ever received.  Interestingly, it was not a testimonial that Mr. Wylie sent to me.  It was better than that!   The following is the actual verbage from a letter of recommendation that he wrote to send to his friends, neighbors & family recommending PC Graphix!  He just happened to carbon copy me.  With his permission, I've posted on it on my website.

Best Testimonial Ever Received!

TO MY E-MAIL FRIENDS
 
On-Line Computer Specialist
 
If your computer is not working the way you would like, I would encourage you to contact my computer guru, Bill Phillips, who can correct the problems on your computer without coming to your home.
 
While you are both on the phone he can take control of your computer and as you describe your computer problems to him he can correct the problems from his office in South Carolina regardless of where you are located in the entire world.
 
Ask him to install a free program called ePrompter which will enable you to eliminate unwanted e-mail while it is still at your server so that it never even gets to your computer.  It will also put an icon at the bottom of your screen that will tell you how many unread e-mails you have waiting without requiring that you open your email application.
 
His phone number is 803-278-1425 and his e-mal address is: webmaster@pcgraphix.com
 
If you phone him he will guide you through the installation of a small program that will enable him to take remote control of your computer while you are talking to each other on the phone.
 
When the work is completed, and you disconnect, he then has no further access to your computer until you once again use the program to allow him access to your computer.
 
The method I use is that I keep a file folder labeled "Bill Phillips" and whenever I run into a problem, or find that I have a question, I write it down on a 3x5 slip of paper and I put it in the file.  When I get a fair number of slips in the file I then call Bill Phillips and when he takes remote control we then quickly dispose of all the items in the folder. 
 
Bill Phillips has provided faultless services to me for several years and I heartily endorse him as a person of integrity and exceptional computer expertise.
 
Regards,
Ken Wylie
Aiken, SC

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