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Overview of Data Recovery

harddrive data recovery-Does your computer fail to bootup? 
-Does it contain critical data?
-Don't have a recent backup? 
-Reformatted your harddrive?
-Accidentally deleted files?

No Worries...PC Graphix can recover those critical data files such as digital pictures, QuickBooks & Quicken files, emails & address book, Word, Excel & Database files starting at just $118.95!

PC Graphix specializes in the recovery of data from harddrives that are experiencing software related problems.  Typical software related problems can involve a corrupt operating system, a scrambled file allocation table or master boot record, virus or spyware infestion, deleted files, a reformatted harddrive or even a full Windows recovery. 

PC Graphix cannot recover data from harddrives that have completely failed due to a hardware related problem.  You are likely experiencing a hardware related failure if you hear a grinding and/or clicking noise when you try to bootup your computer.  In those situations, you have no other option than to contact a data recovery service that specializes in the recovery of data from physically failed harddrives.  Unfortunately, the cost for such services generally start at around $1,000 & up but for good reason as this type of data recovery is very time consuming and difficult.

Special Offer For Local Customers

Recovering your data is only half of the solution.  You'll still need a computer to work on and, in most cases, it is more cost effective to have your computer repaired as opposed to buying a whole new system. 

If you are located within the PC Graphix service area, you are eligible for a special Data Recovery & Computer Repair Package which includes:

  • FREE onsite pickup your computer!!
  • Recovery of data
  • Repair of your computer
  • FREE Restoration of your data!!
  • Onsite delivery & set up after the repair
  • Fast Turnaround

You'll get this entire Data Recovery & Computer Repair Package for a FRACTION of the cost that you'd pay to have just your data recovered by a typical data recovery service!

Call 803.278.1425 for a quote!

What Should I Do When My Computer Won't Bootup?

If your computer fails to bootup AND it contains "critical data", then it is crucial that you heed the following:

  • Backup Your Data. If you manage to get your computer booted up, immediately backup your data to an external storage device. 
  • Make note of any error messages, unusual sounds (such as harddrive clicking or grinding), lights on the PC, at what point in the boot process does it stop, experience a lightning strike, etc.
  • Unusual Noises? If your computer makes a grinding or clicking sound when attempting to bootup, leave it turned off.  Continued attempts to restart can lead to permanent data loss! 
  • DO NOT reformat your harddrive as that will lead to data loss.
  • DO NOT attempt a Windows system recovery if you aren't sure of what you are doing.  Choosing the wrong recovery option will erase your harddrive and all of its data. 
  • CALL PC Graphix at 803.278.1425 to review your situation

Data Recovery Pricing

Rev. 1/20/07

Data Recovery starts with a $99.00 evaluation of your harddrive.  This evaluation examines the cause of failure (software or hardware), condition of the harddrive and what data, if any, can be retrieved.  This fee is non-refundable.

Once it is determined that data can be recovered, you'll be contacted by PC Graphix to review the data files that need to be recovered.  The cost of recovery is based on the total Megabytes of data to be recovered per the following table. 

Megabytes of Data Cost
  up to 25 MB $99 (Evaluation Fee) + Free Recovery
  26 - 100 MB $99 (Evaluation Fee) + $9.95
  101 - 250 MB $99 (Evaluation Fee) + $19.95
  251 - 500 MB $99 (Evaluation Fee) + $29.95
  501 - 750 MB $99 (Evaluation Fee) + $39.95
  751 - 1,000 MB $99 (Evaluation Fee) + $49.95
  >1,000 MB quote will be provided

Once your data has been recovered, it must be transferred to a suitable storage media and returned to you.  The cost depends on the storage media used:

Data Transfer Cost
Data Copied Back To Repaired Computer Free1
CD-ROM or DVD-ROM $19.95/each2
Zip File via Email $7.95/file3
1If you choose to have your computer repaired by PC Graphix, your data will be copied back to the computer following repair at no add't charge.  This service is only available to local customers.
2Cost includes the transfer of recovered data to the desired media as well as the cost to ship it back to you. 
3Having your recovered data emailed to you in a zip file is the fastest way to get your data back.  Due to email limitations, a zip file is limited to 10 MB/file.  Therefore, multiple zip files may be required depending on the amount of data you had recovered. 
 
   
Optional Services  
Data Eradication1 $149.95
Return of Harddrive2 $15.00
1Data eradication (also called harddrive erasing) involves overwritting the entire harddrive with 1's & 0's thus rendering any future data recovery attempts impossible. This service is ideal when the harddrive is to be returned to the manufacture as part of a warranty replacement.  This ensures that no one else could gain access to your sensitive data.  Price includes the shipping cost to return the harddrive to the customer.
2Cost to have your harddrive shipped back to you.  In many cases, the harddrive is not re-usable so most customers do not choose to have the harddrive shipped back them.
 

Cost of A Recent Data Recovery Job

Here are the costs associated with a recent data recovery job involving a desktop computer that failed to bootup due to a failing harddrive.  PC Graphix successfully recovered 95 MB of data which included the customer's emails, address book, Word & Excel files and, most importantly, her Quickbooks data file containing over 6 years worth of financial information.   

Evaluation Fee $99.00
Data Recovery Fee for up to 100MB $9.99
Data Returned on 1 CD-ROM $19.95

Total:

$128.94*

*Your cost will vary depending on the amount of data to be recovered and the type of data transfer you prefer.

How To Ship Your Harddrive

  • You must remove the harddrive from the computer.  Local customers can arrange to have their computer picked up onsite by PC Graphix.

  • Wrap your harddrive in enough bubble wrap material that it completely fills the volume of the shipping box.

  • Do not use peanut packing material as it does not adequately secure your harddrive from movement during shipping.

  • Mark your package as fragile/glass and insure it at the value of your data.

  • When you ship your hardrive, be sure to request a signed delivery signature.

  • PC Graphix will provide you with a shipping address when you call to discuss your data recovery needs.

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Local Special Offer

PC Graphix offers a special Data Recovery & Computer Repair Package for local customers:
-Onsite pickup of your computer
-Recovery of data
-Repair your computer
-Free Restoration of your data
-Delivery & setup after repair
CALL 803.278.1425 for a quote.

What Can Be Recovered?
Digital pictures, videos, music,  QuickBooks & Quicken files, emails & address book, Word, Excel & Database files...if it's a file...PC Graphix can recover it!
Causes of Data Loss

Corrupt Operating System:
A corrupt operating system, or worse, a damaged file allocation table (e.g. FAT or NTFS) will prevent Windows from starting up. The good news is that your data can be easily recovered by PC Graphix.  
File Deletion
:
When you delete files and then empty your Recycle Bin, your computer will no longer be able to retrieve them.  The good news is that these files are still on your harddrive and can be recovered by PC Graphix.  The bad news is those files can be overwritten by  at anytime.  Immediately shutdown your computer and call PC Graphix to prevent any further data loss!
Virus Infection:
Viruses can prevent your computer from starting up and some can even delete your data from your harddrive.  PC Graphix can circumvent the viruses and get your data back.
Spyware Infestion:
Spyware (also known as malware or adware) infestations can be so severe that they will render a computer completely unusable.  PC Graphix can not only recover your data, but can also restore your computer to perfect working condition.
Reformatted Harddrives: Reformatting a harddrive doesn't actually delete any of your data files.  It simply marks the sectors of your harddrive containing your data as re-writable.  Your data remains intact UNTIL it is overwritten by other software or data.  Therefore DO NOT reinstall Windows or any other software following a reformat.  Shutdown your computer and immediately call PC Graphix!
Physical Harddrive Failure
: a physically failing harddrive will typically emit a clicking sound (caused by read/write heads failing to calibrate with the media servo tracks) or a grinding noise (caused by the read/write head making contact with the drive platters) which will result in PERMANENT data loss.   Unfortunately, PC Graphix doesn't offer data recovery for physically failed drives.  Call 803.278.1425 for free advice as well as a referral to a company that specializes in this type of data recovery.

Common Misconceptions
Will System Restore recover my lost data?
No. System restore only restores critical system files, registry settings & drivers.

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